<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css" style="display:none;"></style> </head> <body dir="ltr"> <div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif;" dir="ltr"> I have questions regarding the email structure & process being used by the ACCRS system. When I receive any email from the accrs or accrs-ho the structure is this: <div><br> </div> <div>The email message which - </div> <div><br> </div> <div>a.) Contains three attachments: att0001.txt, att0002.htm, att0003.txt</div> <div><br> </div> <div>b.) has a message body with plain text formatted with: "Message From:" <someone's email address></div> <div><br> </div> <div>Why is this and why not just format the email body (type text or html) and have the person's message in there?</div> <div></div> <div><br> </div> <div><br> </div> <div><br> </div> <div><br> </div> <div><br> </div> <div><br> </div> </div> </body> </html>